An entry level planner approaches his manager and asks if the department should be considering creating a Facebook page to get the word out about current projects. Says he knows a planner in the Bay Area that has recently done this for his community. The manager is skeptical. His only experience with Facebook in this context is work-related questions that would come in directly to him from residents, which foiled his attempts to have a personal life in the small town he managed. So, is this a good idea? Or a bad one - to have a Facebook page dedicated to your community and managed by your city department? What about controversial projects you are working on?
This article is part of our Cyburbia series, featuring interesting conversations and perspectives from planners in the trenches on public engagement challenges they face in their daily work. The 
