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Content about Guides

May 21, 2013

"The community can naturally self-correct. There were several times during the fire when members of the Twitter community corrected erroneous tweets before we (as the “official” Twitter accounts) could get to them. Everyone had a stake in communicating truthfully, so we were all on the same team."

March 25, 2013

For our fourth year now, we are running the LLGA | Cities Pilot the Future program, an initiative in which cities present their pressing short-term challenges to the global social and urban innovation community with a commitment to implement the most promising solutions.

For our fourth year now, we are running the LLGA | Cities Pilot the Future program, an initiative in which cities present their pressing short-term challenges to the global social and urban innovation community with a commitment to implement the most promising solutions.

February 28, 2013

Launched in December, Google+ Communities are a place where users can share ideas and content relating to a particular topic with others who are just as interested in striking up a conversation. Already, the types of Communities available to the Google+ audience seem endless — ranging from science, animals, and even groups devoted to cities such as Detroit and Kansas City.

October 15, 2012

Most of us grasp the concept by now that social media has the potential to create a powerful a two-way dialog between government and constituents. So, why aren’t more municipalities embracing this form of public outreach? Cutting through the clutter of social media can be quite intimidating for the novice, we agree; however, platforms like Facebook, Twitter, YouTube, LinkedIn, Google Plus and even Pinterest can and should be viewed as a communications asset. Recently, technology and communications experts from three U.S. cities were asked for their recommendations regarding social media strategies for engagement. 

September 17, 2012

Infographics have become a useful and entertaining way to present facts and share ideas. Of course, not all infographics can engage an audience or make learning enjoyable.

Infographics have become a useful and entertaining way to present facts and share ideas. Of course, not all infographics can engage an audience or make learning enjoyable.

Have you used infographics in the past or have you always wanted to try your hand at making your own? We’ve discovered an infographic itself that highlights the best practices for creating infographics!

September 13, 2012

WEBINAR - Locating the most appropriate information, and managing it strategically, becomes a challenge when we are increasingly bombarded with seemingly limitless streams of data. 

Locating the most appropriate information, and managing it strategically, becomes a challenge when we are increasingly bombarded with seemingly limitless streams of data.  This webinar series will help foundation staff navigate the information highway by focusing on key strategies and useful data sources for funders. In addition to providing tips for managing the flow of information, a variety of new tools will be examined.

September 5, 2012

What would happen in your neighborhood if you started eating dinner with your family out on your front patio instead or inside or out back? My own back patio opens up to grass commons area, where my family can watch our neighbors and catch up with them over our low fence, as they pass by with their kids and dogs on a nightly stroll. This is one of the most attractive qualities about the community I live in.

July 26, 2012

As we work everyday to find high-impact strategies for community involvement, it is natural to wonder if there’s another step we can take to ensure our social media initiatives are successful. One job role that has been emerging lately is that of the Community Manager. Do you currently have a community manager for your agency or project? Now may be the time.

As we work everyday to find high-impact strategies for community involvement, it is natural to wonder if there’s another step we can take to ensure our social media initiatives are successful. One job role that has been emerging lately is that of the Community Manager. Do you currently have a community manager for your agency or project? Now may be the time.

July 16, 2012

With all the options for social media today, it is a common concern we’re faced with: what is the best way to engage citizens and stakeholders cost effectively? We all want to get information out quickly to relevant audiences whose expectations for information access have grown so fast. So which outreach channel should we be focused on? According to the Pew Internet and American Life Project, 92 percent of adults use email which can be thought of as “the central hub of all online communication.”

With all the options for social media today, it is a common concern we’re faced with: what is the best way to engage citizens and stakeholders cost effectively? We all want to get information out quickly to relevant audiences whose expectations for information access have grown so fast. So which outreach channel should we be focused on?

July 9, 2012

Creating a good design takes organization. That's why Harvard University professor Carl Steinitz developed a robust conceptual framework or workflow for regional land-use design projects.
Steinitz spent more than 30 years teaching these design methods and strategies to his students at the Harvard Graduate School of Design. A much wider audience now has access to his methodology with the publication of his new book, A Framework for Geodesign: Changing Geography by Design. Nine case studies are included in the book, each focusing on a different design method. I sat down with Steinitz at the recent GeoDesign Summit to discuss the six fundamental questions required for working through GeoDesign Framework. 

Creating a good design takes organization. That's why Harvard University professor Carl Steinitz developed a robust conceptual framework or workflow for regional land-use design projects.
Steinitz spent more than 30 years teaching these design methods and strategies to his students at the Harvard Graduate School of Design. A much wider audience now has access to his methodology with the publication of his new book, A Framework for Geodesign: Changing Geography by Design. Nine case studies are included in the book, each focusing on a different design method.

July 5, 2012

At the recent Congress for the New Urbanism, Ian Wolfe Ross, of City Design Collective, delivered a presentation called “Code for the People.”  The talk was a rallying cry for the younger generation of New Urbanists, and a reminder that to achieve goals like restructuring corridors and revitalizing districts, planners need to focus on the design of the public realm – and involve the community in the visioning process.  As Ross put, “Developers are not your clients, nor are council members or any other interest group.  Your clients are the people, period.”  After the talk, I sat down with him during the conference to talk more about the most important issues facing young planners today.

June 21, 2012

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape.

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape:

June 20, 2012

Executive Director of City Parks Alliance, Catherine Nagel, was asked recently why building and maintaining parks was so important, given all of our other obvious public and urban needs, and considering how costly it can be to fund such projects. Her response: “With the urbanization of our planet, people living in these dense environments — this is kind of obvious — need clean air to breathe, clean water to drink. Their children need places to play. We have the researchnow. All the new health studies about open space have been significantly helpful. There is growing recognition that proximity to parks has a direct impact on how healthy a community and its residents are.”

June 4, 2012

Imagine a city in China that contains 100,000 new apartments, new local government and university buildings, and a new light rail system, but no residents. This is an entirely new community designed to attract investment and develop the local economy, but this one and those like it from the United States to Egypt stand empty and unfinished. Why in the world is this happening? Why did these innovative new cities fail?

Imagine a city in China that contains 100,000 new apartments, new local government and university buildings, and a new light rail system, but no residents. This is an entirely new community designed to attract investment and develop the local economy, but this one and those like it from the United States to Egypt stand empty and unfinished. Why in the world is this happening? Why did these innovative new cities fail?

May 17, 2012

For nearly two centuries, New York City has led the way in its commitment to providing parks and green space for all residents. From the great historic Central and Prospect Parks, to the revitalized Bronx River Greenway to the catalytic High Line Park, the city’s innovative approaches to park development and partnerships can be adapted by all great cities. This coming July, city park planners, designers and visionaries, will have a chance to experience New York City’s parks like never before at the International Urban Parks Conference! Presented by City Parks Alliance, the event development committee for this year’s Greater & Greener conference promises a highly interactive program to include mobile workshops, a volunteer day, weekend tours, and receptions in great parks. 

May 9, 2012

This week a broad cross-section of America’s (and the world’s) best urban planners, designers, thinkers and doers will be gathering in West Palm Beach for the 20th annual Congress for the New Urbanism (CNU20). Even if you were unable to attend this event, you’ll have the chance to participate by following the CNU 20 buzz (Twitter hashtag #cnu20) of attendees as they work to craft hands-on solutions that will vitalize our neighborhoods, cities and towns.

May 3, 2012

It seems that cities known for their successful public transportation programs have done a bit of listening to residents to make improvements, plan, and respond to citizen needs. In a city like Chicago where each day thousands of people rely on the Chicago Transit Authority to get to their destination, a good transit experience seems to make or break their day. And how do we know this? Search for the Twitter hashtag #cta and you’ll discover a multitude of statements from the Chicagoland populace.

It seems that cities known for their successful public transportation programs have done a bit of listening to residents to make improvements, plan, and respond to citizen needs. In a city like Chicago where each day thousands of people rely on the Chicago Transit Authority to get to their destination, a good transit experience seems to make or break their day. And how do we know this? Search for the Twitter hashtag #cta and you’ll discover a multitude of statements from the Chicagoland populace.

March 28, 2012

We recently stumbled across what might be one of Cyburbia’s oldest and richest resources, “A Citizen Planner’s Toolbox”. This forum was created a while back as a gathering place for the kinds of complimentary, affordable, and alternative resources that are desperately needed by citizen planners. Since its inception, there have been quite a few ideas and links posted by peers thoughout ther planning field, that we think our readers will find valuable; especially those who often have little or no budget to work with in communicating their projects’ development plans.


March 15, 2012

A major new trend in cartography and urban planning, Web Mapping can safely be regarded as one of the hottest new public engagement tools. Historically, cartography was expensive, restrictive, and complex. However, with the relatively recent rise of web mapping, a range of free and proprietary data and technology has been born. As a result, the barrier to entry for creating maps on the web has shifted from that of the paper atlas and other traditional cartography.

A major new trend in cartography and urban planning, Web Mapping can safely be regarded as one of the hottest new public engagement tools. Historically, cartography was expensive, restrictive, and complex. However, with the relatively recent rise of web mapping, a range of free and proprietary data and technology has been born. As a result, the barrier to entry for creating maps on the web has shifted from that of the paper atlas and other traditional cartography.

March 8, 2012

The American Planning Association (APA) is gearing up for it’s 2012 National Planning Conference in Los Angeles next month (April 14-17), and the Technology and Planning Division have some great sessions set for this year. From what we’ve heard, this year’s program calls for sessions on 3-D simulation, performance measurement tools, as well as citizen engagement programs and GIS applications. Here is a list of sessions which intrigued us, and we wanted to share with you...

The American Planning Association (APA) is gearing up for it’s 2012 National Planning Conference in Los Angeles next month (April 14-17), and the Technology and Planning Division have some great sessions set for this year. From what we’ve heard, this year’s program calls for sessions on 3-D simulation, performance measurement tools, as well as citizen engagement programs and GIS applications.

February 23, 2012

The question of how to effectively and appropriately communicate with the public regarding department or organizational planning initiatives and achievements frequently comes up for us with clients. Although some planners may have fine tuned their project communication strategy, it became apparent to us recently, while browsing discussions on Cyburbia.com, that many are still struggling to find some fresh ideas on how to spread the word about what they are actually working on.


February 16, 2012

Can you imagine today’s world without location-based technology? It’s everywhere—in augmented reality apps for smartphones, GPS systems in our cars, urban transportation systems, and with public participation (ie. Gov 2.0) and visualisation web portals. In the past year, EngagingCities alone has dedicated over twenty posts to the subject of GIS in planning, with a 2012 location-based article series in the works as we speak. This being said, getting a handle on the multitude of planning related geospacial platforms and tools out there isn't easy, especially considering the rapid rate at which this technology is evolving.

January 18, 2012

A community planner from the “Back 40”, working on a multi-jurisdictional planning process for a small, rural community recently posed this question on Cyburbia. Planner.tk, a local design firm associate and community planner with a passion for 'saving the environment', inquires about how to drum up successful public participation in their county of less than 30,000 people. Insights and ideas came in from fellow Cyburbia members regarding useful techniques in community development as well as unique challenges faced by planners focused on rural areas.