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February 28, 2013

Launched in December, Google+ Communities are a place where users can share ideas and content relating to a particular topic with others who are just as interested in striking up a conversation. Already, the types of Communities available to the Google+ audience seem endless — ranging from science, animals, and even groups devoted to cities such as Detroit and Kansas City.

October 15, 2012

Most of us grasp the concept by now that social media has the potential to create a powerful a two-way dialog between government and constituents. So, why aren’t more municipalities embracing this form of public outreach? Cutting through the clutter of social media can be quite intimidating for the novice, we agree; however, platforms like Facebook, Twitter, YouTube, LinkedIn, Google Plus and even Pinterest can and should be viewed as a communications asset. Recently, technology and communications experts from three U.S. cities were asked for their recommendations regarding social media strategies for engagement. 

October 10, 2012

Have you ever shared a ladder with a neighbor? Hosted an out of town friend on your couch for the night? Know of someone who works from a co-working space? These examples of sharing resources may come as no surprise to you. Moreover, there are also people out there rebuilding the education, agriculture, transportation, housing, and financial sectors through the concept of sharing. These lesser-known examples may be more common than we think. If more people were aware of this phenomenon would the collaborative economy be booming?

Have you ever shared a ladder with a neighbor? Hosted an out of town friend on your couch for the night? Know of someone who works from a co-working space? These examples of sharing resources may come as no surprise to you. Moreover, there are also people out there rebuilding the education, agriculture, transportation, housing, and financial sectors through the concept of sharing. These lesser-known examples may be more common than we think. If more people were aware of this phenomenon would the collaborative economy be booming?

June 21, 2012

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape.

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape:

April 5, 2012

Whether you’re new to a city or a long time resident, you almost certainly have knowledge and perspectives you can share with and learn from your neighbors. If cities had one spot where they could collect and capture the spirit of a thriving area, they might just increase collaboration and knowledge dissemination across an entire region.

Whether you’re new to a city or a long time resident, you almost certainly have knowledge and perspectives you can share with and learn from your neighbors. If cities had one spot where they could collect and capture the spirit of a thriving area, they might just increase collaboration and knowledge dissemination across an entire region.

March 5, 2012

TransparencyCamp is an “unconference” for opengov: an event where, each year, journalists, developers, technologists, policy-makers, government officials, students, academics, wonks, and everyone in between gather to share their knowledge about how to use new technologies and policies to make our government really work for the people -- and to help our people work smarter with our government.

Washington, DC - TransparencyCamp is an “unconference” for opengov: an event where, each year, journalists, developers, technologists, policy-makers, government officials, students, academics, wonks, and everyone in between gather to share their knowledge about how to use new technologies and policies to make our government really work for the people -- and to help our people work smarter with our government.

February 23, 2012

The question of how to effectively and appropriately communicate with the public regarding department or organizational planning initiatives and achievements frequently comes up for us with clients. Although some planners may have fine tuned their project communication strategy, it became apparent to us recently, while browsing discussions on Cyburbia.com, that many are still struggling to find some fresh ideas on how to spread the word about what they are actually working on.


February 15, 2012

Don't miss this Special Interest Track at the 25th Bled Conference - eDemocracy: from eRevolution to eParticipation. The purpose of this Special Interest Track is to shed light on recent developments in this highly topical areas and to discuss exciting new projects, experiences and future (research) directions -especially from a infor-mation systems perspective.

January 16, 2012

New apps are coming out every day, but how does a local government find out about the latest technology?  How do they gain access to the newest, most innovative ways to improve the lives of their citizens? Civic Commons has recently launched the Civic Commons Marketplace. The marketplace is a database of civic software brought together to help government personnel find the online engagement tech tools to best fit their city’s needs. 

New apps are coming out every day, but how does a local government find out about the latest technology?  How do they gain access to the newest, most innovative ways to improve the lives of their citizens? Civic Commons has recently launched the Civic Commons Marketplace. The marketplace is a database of civic software brought together to help government personnel find the online engagement tech tools to best fit their city’s needs.  

December 29, 2011

We hope all of you have had a joyous holiday season, and from all of us here at EngagingCities, we wish you a prosperous and happy New Year! In conclusion to a great 2011, here’s a quick look back at our most popular posts, according to our web analytics data, from this past year. Cheers - more to come in 2012! 

We hope all of you have had a joyous holiday season, and from all of us here at EngagingCities, we wish you a prosperous and happy New Year! In conclusion to a great 2011, here’s a quick look back at our most popular posts, according to our web analytics data, from this past year.

Cheers - more to come in 2012!  

December 7, 2011

An entry level planner approaches his manager and asks if the department should be considering creating a Facebook page to get the word out about current projects. Says he knows a planner in the Bay Area that has recently done this for his community. The manager is skeptical. His only experience with Facebook in this context is work-related questions that would come in directly to him from residents, which foiled his attempts to have a personal life in the small town he managed. So, is this a good idea? Or a bad one - to have a Facebook page dedicated to your community and managed by your city department? What about controversial projects you are working on?


This article is part of our Cyburbia series, featuring interesting conversations and perspectives from planners in the trenches on public engagement challenges they face in their daily work. The
Cyburbia Forums
is the oldest and most active urban planning message board on the Internet.


December 1, 2011

The increasing growth and complexity of cities raises the question how we can use digital media technologies and principles from online culture to design livable and lively cities. How can digital media aid citizens to engage with their environment, with fellow urbanites, and with issues at stake in their cities? Most mobile and location-based apps are about personalized consumption and sharing preferences with an in-group of like-minded people. Can we use digital technologies to help solve collective problems in the city too?

The increasing growth and complexity of cities raises the question how we can use digital media technologies and principles from online culture to design livable and lively cities. How can digital media aid citizens to engage with their environment, with fellow urbanites, and with issues at stake in their cities? Most mobile and location-based apps are about personalized consumption and sharing preferences with an in-group of like-minded people. Can we use digital technologies to help solve collective problems in the city too?

November 17, 2011

There are many ways to leverage your project’s web and mobile presence in our ever innovative world of outreach and communications technologies. In our day to day dealings with clients, we teach businesses, including real estate companies, non-profits, local authorities, and government institutions how to reap the most benefit from today’s most popular social media services, including blogs, online communities, Facebook, Twitter, and more.

September 12, 2011

As mutual advocates of issues central to the future of cities, Next American City is just one of the resources that EngagingCities staff refers to from time to time in search of the top trends and tools related to socially and environmentally sustainable economic growth in America’s cities. Recently, Next American City Magazine published a comprehensive list of best apps, websites and software for enhancing and improving urban life. The list included tools affiliated with everything from city governance,  mapping and transportation, to “living well”.  Our favorites are...

August 10, 2011

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts and interactive breakout sessions.

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts, interactive process and policy breakout sessions, case studies and tutorials.

Panel Discussions: 

  • Planning and Strategizing a Social Media Portfolio
  • Engaging your Audience

 

Topics include:

August 3, 2011

Now that many planning projects have launched their social media campaigns and are moving in the direction of actively managing a web presence to maintain open online dialogue platforms for public engagement, its time to evaluate what can be done to effectively measure their success rates. It is difficult to benchmark respective activity in the social media realm, as performance is measured differently. This is especially true due to the fact that social media is so versatile, diverse, complex and multi-faceted, spanning many disparate objectives and many different platforms.

Now that many planning projects have launched their social media campaigns and are moving in the direction of actively managing a web presence to maintain open online dialogue platforms for public engagement, its time to evaluate what can be done to effectively measure their success rates. It is difficult to benchmark respective activity in the social media realm, as performance is measured differently. This is especially true due to the fact that social media is so versatile, diverse, complex and multi-faceted, spanning many disparate objectives and many different platforms.

July 27, 2011

Some of you might be familiar with Foursquare, a mobile service that lets you “check-in” to locations and see who is nearby. Recently, Foursquare founder  Dennis Crowley  opened its API to anyone who wanted to build layers on top of Foursquare. This invitation inspired a new location based app called Scoville, currently available in beta mode to Foursquare members and Facebook users.

July 14, 2011

In some ways, I was an unlikely choice to write a report on Using Online Tools to Engage –and be Engaged by – the Public. My work has centered mainly on face-to-face forms of public engagement. I had only just begun to use a Facebook page to distribute updates and resources to practitioners and researchers. I had to do most of the research on online tools from scratch. I was vaguely suspicious of Facebook status updates, RSS feeds, and (above all) Twitter.

June 29, 2011

These days RFPs for planning projects often include the requirement to use Twitter, Facebook and other social media sites as a means to communicate with the public. Unfortunately, it typically doesn’t go beyond that and many projects that we have seen simply use these venues under the assumption we-build-it-and-they-will-come. Therefore the level of activity and fans or followers is often low.

June 24, 2011